Legal

Privacy Policy

Effective Date: 13 June 2026

Skill Compass ("we", "our", "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, with whom we share it, and the choices available to you. By using our website or enrolling in any of our courses, you consent to the practices described in this Policy.

1. Information We Collect

We collect the following categories of information:

  • Identity & Contact Data: name, parent/guardian name (for minors), date of birth, gender, email address, phone number, and postal address.
  • Academic Data: previous qualifications, school/college name, and details required for course enrollment.
  • Payment Data: billing details and partial transaction identifiers. We do not store complete card numbers, CVVs, or UPI PINs — these are handled directly by our payment gateway partners.
  • Technical Data: IP address, browser type, device information, pages visited, referring URLs, and other usage analytics collected via cookies and similar technologies.
  • Communications: records of your correspondence with us through email, phone, chat, or contact forms.

2. How We Use Your Information

We use your information to:

  • Process enrollments, payments, invoices, and certificates.
  • Communicate course updates, schedule changes, and important notices.
  • Provide academic support, counselling, and customer service.
  • Improve our courses, website performance, and learning experience.
  • Send marketing or promotional material about our courses, only where you have not opted out.
  • Comply with legal, regulatory, and tax obligations.

3. Legal Basis for Processing

We process your personal information on one or more of the following lawful bases: your consent, the performance of a contract (e.g., your enrollment), compliance with a legal obligation, or our legitimate interests in operating and improving our services.

4. Sharing of Information

We do not sell or rent your personal data. We may share information only with:

  • Trusted service providers (payment gateways, hosting, analytics, email/SMS providers) bound by confidentiality obligations.
  • Government, regulatory, or law-enforcement authorities where required by law or to protect our legal rights.
  • Successors in the event of a merger, acquisition, or reorganization, subject to equivalent privacy protections.

5. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to remember your preferences, keep you signed in, analyse traffic, and improve usability. You may disable cookies through your browser settings; however, certain features of the website may not function as intended.

6. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this Policy, comply with our legal and accounting obligations, or resolve disputes. When data is no longer required, we securely delete or anonymise it.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards — including encryption in transit (HTTPS), access controls, and secure third-party payment processing — to protect your information. While we strive to protect your data, no internet transmission or storage system is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Subject to applicable law, you have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Request deletion of your data, subject to legal retention requirements.
  • Withdraw consent for marketing communications at any time.
  • Lodge a complaint with the appropriate data-protection authority.

To exercise these rights, please contact us using the details below.

9. Children's Privacy

We do not knowingly collect personal information from children under the age of 13 without the verifiable consent of a parent or legal guardian. If you believe we have inadvertently collected such information, please contact us so we can take appropriate action.

10. Third-Party Links

Our website may link to third-party sites whose privacy practices differ from ours. We are not responsible for the content or practices of any third-party websites; we encourage you to review their privacy policies.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via a notice on this page or, where appropriate, by email. The "Effective Date" at the top reflects the most recent revision.

12. Contact Us

For any privacy-related questions or requests, please reach out to:

Skill Compass
SCF-12, 1st Floor, Main Ashoka Enclave, Sector 35, Faridabad, Haryana, India
Phone: +91 88824 14207